The Art, Science (and Magic) of Service Design
In April Geke was one of the panelists at a seminar taking place at the Hub Westminster in London, alongside Alison Prendiville, Ben Reason, Rich Radka, and Joanna Choukeir. The discussion was...
View ArticleCRISP Review and Magazine launch
On 24th April, the fourth Design Review of the Dutch national innovation programme CRISP took place in Amsterdam. Halfway the four-year programme, this design review session was focused on sharing...
View ArticleService Design in Practice
STBY is a proud contributor to the book ‘Service Design: Insights from nine practices’, that will be presented on 23rd May 2013 at a conference in Utrecht with leading speakers from industry and...
View ArticleThe Internet of Things seminar, 4 June in Eindhoven
On the 4th of June, the international seminar ‘Internet of Things’ is being held in Eindhoven at the High Tech Campus on the topic of ‘Smart Cities’, where Bas from STBY will be presenting a talk on...
View ArticleSTBY in Barcelona, July 2013
For a series of events related to service design and design research, STBY will be in Barcelona this summer. We’ll present a few talks and facilitate workshop. Very much looking forward to it already!...
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Hanne Nusselder
Hanne joined STBY in march 2013. She’s a final-year student at the University of Applied Sciences in Utrecht, studying Communication and Media Design with a minor in Experience Design. In her...
View ArticleMinister Kamp visits the creative industry in Amsterdam
STBY was one of the invited leading creative companies to join the lunch and discussion with Minister Kamp of Economic Affairs on Monday 13th May. Ingrid Wendel, Senior Desdign Researcher at STBY,...
View ArticleService Design Workout #4
Can Service Design contribute to the assessment of administrative dilemmas? On the 19th of June, join us in Utrecht (The Netherlands) along with Geke and Marie from STBY and Marc de Droog from the...
View ArticleDon’t you design chairs anymore?
The first issue of the CRISP magazine ‘Don’t you design chairs anymore?’ was launched at the design review session on 24th April 2013. The magazine gives a great overview on issues concerning the...
View ArticleResearch and method: an international overview from Italy
We’re proud to have STBY mentioned in an article along with other agencies in the lastest issue of the ‘Ottagono’ . The article reflects on how the some of the most prominent international design...
View ArticleDesign Research for Service Innovation
Our creative research projects connect organisations with the lives and experiences of their customers. This helps our clients to innovate their service offering, making it more valuable for both their...
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Working with NS and ProRail to improve train platform information
STBY has recently completed a large scale live test with two major service improvements on the Dutch railway system. NS and Prorail (the main train operator and rail infrastructure company in The...
View ArticleInterview in l’Atelier
In answer to Bas’s presentation at the Internet of Things, L’Atelier, a technology and innovation tracking unit, interviewed us about our railway projects. The interview zoomed in to STBY’s latest...
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Studying new behaviours across an ecosystem of devices
As a follow up on our previous work on mobile phone devices, we recently completed an intensive though extremely exciting project on new and changing behaviours of owners of smartphones and devices....
View ArticleDesign Research book chapter
STBY was invited to contribute a chapter to the forthcoming book ‘Routledge Companion to Design Research‘, edited by Professor Paul Rodgers and Dr. Joyce Yee for Routledge, Taylor and Francis Group...
View ArticleVideo of talk on ‘This is Service Design Thinking’
As we had earlier posted, Geke & Bas were recently in Barcelona for the Barcelona Design Thinking Week. During this, they gave a talk as well as held a presentation based on our contribution for...
View ArticleOur work featured on KING site
Our project with the City of Amsterdam is featured on the national online knowledge sharing site for civil servants operated by KING. This is based on our project which looked to help the local...
View ArticleGOOD13 – The Great Outdoors of Design
Following on the success of the Great Outdoors of Design conference during the 2011 London Design Festival, STBY and the Reach Network for Global Design Research now organise GOOD13 during Dutch Design...
View ArticleBelonging & Belongings: Design Research Through Visual Explorations
Together with Daijiro Mizuno from Keio University Japan, Geke van Dijk and Bas Raijmakers from STBY have co-authored a paper for the annual IASDR conference in Tokyo (International Association of...
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Alice Osborne Profile
Alice has an extensive background working in social care, ageing, and end of life for the past six years. Her passion is to work on projects that are forward thinking and innovative in their approach...
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